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Policies

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Return Policy

Eligibility and Conditions. Returns allowed?: Yes. The following conditions apply to the returns policy:. Requirements. The following will be required to process a return request:. Items must be unused and in the same condition as when they arrived.

Exchanges and Store Credit Policy

Eligibility and Conditions. Exchanges allowed?: Yes. Store Credit offered?:  Yes. The following conditions apply to the Exchange and Store Credit policy:. Requirements. The following will be required to process a return request:. Items must be unused

Cancellations and Order Modifications Policy

Order cancellations and or modifications must be submitted in writing within 1 hour of order placement. After that time has elapsed, you may be eligible for a refund, exchange, or store credit. Please refer to those policies for more details.

Incomplete Orders / Missing Items Policy

WP Standard will process a replacement for orders that arrive with items or components missing. Incomplete or Missing Item Claim Window. Window length: 10 days. Window start date:. For Missing Items, the claim window starts as of the date the order w

Shipping Policy

Eligible Destinations:. WP Standard offers shipping to the contiguous 48 states, Washington D.C., Alaska, Hawaii, and Canada. Order Fulfillment:. Unless otherwise indicated on the product page, for in-stock orders we allow our fulfillment team up to

Chargebacks

At WP Standard, we strive to provide excellent customer service and resolve any issues that may arise. This policy outlines our guidelines and procedures regarding chargebacks initiated by customers. By making a purchase, you acknowledge and agree to

Third Party Shipping Protection

WP Standard partners with Route. to offer Green Package Protection. This service provides coverage for your orders from loss, theft, or damage during transit. We highly encourage customers to purchase shipping protection as it extends coverage to you

Discounts Policy

At WP Standard, we believe in providing exceptional value to our valued customers. To enhance your shopping experience and reward your loyalty, we offer the following discount policy:. Promotional Discounts:. We frequently run promotional campaigns a